Tag Archive for: YouTube

Don’t overlook local news

We know the popularity of linear TV (ie what’s broadcast on a channel) is in a sharp decline – but I was interested to see how the BBC’s 6.30pm regional news programme was the most watched TV show for three consecutive days last week.

@LiamHamilton16 'Three in a row' fj'....Every day this week so far BBC regional news at 6.30 has been the most watched programme on tv with 3.8m viewers on Monday, 4m on Tuesday & 3.8m again last night. Biggest non-news audience, either Corrie or Emmerdale on ITV1 with a consistent 2.8m 11:14 • 29/01/2026 •

Thanks, as ever, to TV journalist Liam Hamilton for sharing these insights! Follow him on Twitter/X here.

This isn’t the first time it’s happened recently – Liam reported that BBC1’s biggest TV audience on Christmas Eve was for…the regional news bulletin!

Strange but true….biggest audience on BBC1 on Christmas Eve was for a 10 minute regional news bulletin which attracted a little under 2million viewers at 5.20pm, just pipping Eastenders, 1.9m, & Paddington, 1.8m for bragging rights as the channels biggest audience of the day. 9:58 PM · Dec 25, 2025

And it happened again a couple of weeks earlier, too:

Ex-News, no programme on BBC1 attracted more than 2m viewers on Tuesday while the most watched programme across all channels was a repeat of The Chase on ITV with 2.6m. Including news programming, the regional news at 6.30 on BBC1 was biggest audience of the day, 3.5m. Good day also for news programming early morning on the big two channels with BBC Breakfast (44%, 1.2m) & Good Morning Britain on ITV1 (23%, 600k) securing over two thirds of all viewing between them in the day part. Not seen higher in a very long time. 👏

This is not to paint a rosy picture of news bulletins on linear TV – it is facing the same struggles as the rest of the broadcast output.

Recently, STV chief executive Rufus Radcliffe revealed that its flagship STV News at Six, the most watched regional news programme in Scotland, is “down over 20% year on year and is projected to reduce by over 40% by 2030.”

But there are signs that local news matters more than ever to people – but there are now so many more ways for us to keep up with it in a way we want, and when we want.

A rocky time for long-standing regional newsbrands

The number of us reading local news from commercial publishers has grown by 7% year-on-year, according to the latest Ipsos Iris figures shared by Behind Local News, up to 35.6 million.

It says that means 67% of the UK population is reading local news every month, though that figure drops for younger readers, with 38% of 18-24 year olds and 54% of 25-34s.

But page views are falling very significantly. Hold The Front Page reported that December’s stats “showed an overall year-on-year decline in page views of 27%, although the overall audience for the sector fell by just 0.46%.”

Table showing top regional newsbrands by overall audience (unique users) in Dec 2025

These tables are from Hold The Front Page – you can see the rankings in their entirety on its website.

Table showing top regional newsbrands by page views in Dec 2025

This is coupled with the continuing decline of print, with Press Gazette reporting last September that “regional daily newspaper sales fell by an average of 18% in the first half of 2025 with just one title (the Belfast-based Irish News) above 20,000 copies per day.”

This makes sense why Reach continues to expand its ‘premium subscriptions’ for its regional titles online, with the latest being the Daily Record and Leicestershire Live.

But the latest stats I can find (from last September) appear to show that it’s hard for previously paper-focused brands to match their print subs, with the Irish News topping the table with only 3,450.

Local newsletters are thriving

London Centric homepage on Substack

London Centric’s homepage on Substack could look pretty much like any news site on a desktop browser

Spotting big gaps in the market for original, distinctive and engaging local news, start-ups like The Mill and London Centric, which use slick-looking but easy to manage newsletter platforms like Substack and Ghost, have proven to be very successful – and continue to do so.

London Centric now has nearly 35,000 subscribers – with over 10% being paid, according to a Journalism UK interview with founder Jim Waterson in November. If you remember that the Irish News’ digital subs were at 3,450 at the latest official recording, that’s seriously impressive for a publication set up 18 months ago.

“I have to fight for every reader and bring people in, but once you’ve got them on that newsletter, people say they trust me”, Jim says.

It’s not just his focus on very sharable scoops and human stories, but how he writes them: “Journalism can be very pious and I believe in it so much, but you’ve got to have a bit of joy”.

Newsletters allow you to geek out with your niches too, such as former Reach journo Will Hayward’s on Welsh politics, with nearly 10,000 subscribers (I even have one about milestone anniversaries of memorable moments in wrestling history, which is a lot less successful!)

 

 

Nextdoor isn’t all about online arguments

There are now said to be 10 million people on Nextdoor – around one in four adults – but given that figure was from September 2024, that’s likely to have risen.

Yes, it can resemble your road’s WhatsApp chat at time with complaints, rows and the odd bad joke, but it is also a great way to share and gather local news. There are over 80,000 local groups based on fostering a sense of community and togetherness, or to discuss your passionate interests – and public bodies from No10 to councils and environment agencies see it as an effective communication tool.

Last year, it launched partnerships with local publications including the Kent Messenger and Grantham Journal and invited others to join – but we haven’t heard much, if anything, since about other titles (but I can see that my local news site is now on my ‘local news’ feed, which closely resembles a cross between Facebook and Nextdoor.)

Nextdoor local news publisher

What’s up with WhatsApp?

After the initial surge of excitement about the new shiny thing (*cough*, yep) was replaced by annoyance, with a constant bombardment of lazy link posts, a lot of publishers and readers have gone off WhatsApp Channels.

It seems from a quick scan that no regional paper has broken past 150,000 followers (and who knows how many are still active on those channels and reading those messages, let alone tapping through…)

But where there was failure is now hope. Rather than following the old style of news publisher route, local outlets appear to be enjoying more success through diversifying into smaller niche interest channels.

Take the Liverpool Echo, owned by Reach. Their bespoke channels on Liverpool FC (which includes Liverpool.com) are far more popular than the main account.

Liverpool FC WhatsApp channels

Again, it seems to make sense to me as a reader as I tend to want news that I know I will care about – think about when someone posts something in the group chat about a story or issue you have no interest in; are you going to bother to tap through, or zoom in, to read, let alone watch?

(Yes, my friends have told me when they don’t care about me constantly sending irrelevant tweets or TikToks…)

The enduring popularity of Facebook Groups

Tldr: it’s an oldie but a goodie.

Just take public sector comms consultant Dan Slee’s research from last July, entitled ‘The continued rise of Facebook groups in 2025’. He gives an example of Braintree in Essex, which has around 155,000 residents:

The number of Facebook groups in Braintree, Essex is increasing again

There are almost 600 Facebook groups of nearly every kind of niche and interest for those who live there. Dan says, “If you are a nerd about this, all this means that are roughly 5.5 Facebook group memberships per head of population.”

bar chart show increasing rise in Facebook group membership in Braintee, Essex after peaking during the pandemic

Social is a popular source of local news

Ofcom research last summer appeared to show that Facebook groups and other social media are still major source of local news and information.

The top individual services of local news and information in 2025 are the BBC website or app (37%),regional news bulletins on BBC One (35%) and local groups or accounts on social media (34%). Ofcom, 2025

Ofcom’s News Consumption in the UK 2025

This is where the incredible world of independent content creators has developed – similar to the newsletter guys, they have exploded in popularity by focusing on specific themes or issues and match it with very simple, powerful, and engaging storytelling and building powerful communities of loyal audiences.

One of my favourites at this is Zoë Bread, who brilliantly detailed her battle with Manchester City Council over a confusing parking ticket machine sign – a fantastic piece of investigative reporting. Her Instagram has been taken down for some reason, but she is still on TikTok.

However, those surveyed by Ofcom admitted they generally don’t see social media as reliable or as trustworthy as other forms of communication. But interestingly, they are more likely to believe posts on  neighbourhood apps like Nextdoor:

Perceptions of trustworthiness of local news and information by service, Ofcom survey 2025. Trust and accuracy are also considered important attributes for local news on traditional platforms such as TV, radio and print newspapers by nine in ten users. These traditional services are all generally seen as trustworthy and accurate by 80-90% of users. Local news on social media or video sharing apps are rated less highly, with 60-70% of users seeing them as trustworthy and accurate. Word of mouth, while a key avenue for people hearing about local news and information, is perceived as the least trustworthy method of getting local news and information.

The final fascinating point from this Ofcom report is that adults in Scotland are more likely to use social media for news compared to the UK (57% to 51%). But adults in Northern Ireland are much less likely (46%).

What about YouTube and podcasts?

A lot has been written about the rise in popularity in podcasts, both in visualised and audio form, and how YouTube is by far the biggest streaming service in our TVs and also in terms of digital and social platforms.

But a great example of how local news organisations are adapting to these changes is a documentary by ITV Central called Decoy, which reunited the brave female undercover officers who trapped one of Britain’s most-wanted men in 1979 – and whose footage was instrumental in the killer’s re-arrest in 2022.

ITVX listing for Decoy

I had the pleasure of watching this for the RTS news awards in 2023 and not only was I captivated by the story, but admired the thinking behind its approach to production.

It was created for YouTube and what was then the ITV Hub, but it was later broadcast on their flagship evening bulletin, but broken down into five chapters, and shown each day over a week. It was also initially designed to work as a podcast too.

The number of people who viewed it at 6pm was dwarfed by the huge numbers who streamed it.

Rather than just attempting to get viewers to watch just a wide range of TV packages online, ITV Central were focusing here on the popular longform topic of crime, but combining it with strong, distinctive and human-centred storytelling.

It’s a similar approach that both the BBC and commercial radio has followed. Global and Bauer have led the way with their podcasts and video offerings, even as commercial radio continues to enjoy an incredible record number of listeners to its stations (I have suggested why those in comms should be harnessing the power of commercial radio here.)

What does this all mean?

Is it due to the crazy, confusing and increasingly frightening world we live in, which is then reflected in the national news agenda, that pushes us more to what is going on closer to home?

Or our preference to indulge in our passions with like-minded people and the platforms that allow us to it from our phones?

Or the ability to watch information and entertainment when and where we want to? Or that appointment to view TV now only matters when it brings audiences together for big cultural moments?

Or all of them?

I think it depends on your demographic – but what is true is that the media landscape is more fragmented, niche-based, and changing quicker than ever before.

It does mean there are fantastic opportunities for communicators to spread tailored and focused messages to target local audiences, and for agile digital-first start-ups to tap into gaps in the market and provide trusted and accurate regional reporting of potentially underreported issues.

But this also means a challenging time for publishers with historic media legacies – and some are adapting and equipping themselves better than others.

 

7 practical takeaways from Ofcom’s Online Nation report

How have our online habits changed this past year? Ofcom have done a thorough exploration of this, with their latest Online Nation report.

I’ve gone through this fascinating study to pull out what their findings mean for you – and how you can be inspired to better reach and engage your audiences.

1. Do you have a good YouTube strategy?

Ofcom Online Nation report survey: YouTube is Top social media services among UK adults

For too many, YouTube is still seen as a dumping ground for TV ads and other unloved videos. But it should really be a cornerstone of your digital comms strategy.

YouTube is now the most popular social or digital media platform among UK adults, overtaking Facebook.

Think about how you can provide helpful and engaging content on your most popular or searched for topics, with clear video titles that include relevant keywords, and interesting thumbnail images.

It’s no surprise that TikTok is popular among younger adults, with 18-24 year olds using it for an average of 55 minutes a day on there, but Snapchat is proving remarkably resilient too, with its users spending nearly an hour a day on there.

It feels too early to make any decisive views on Threads, but despite aggressive promotion on Meta’s other platforms, it’s not quite caught on so far. Like many of us, I’ve dipped in and out of it. But Channel 4 is doing a good job on there!

Don’t write off Twitter (or X) – although its usage has declined overall, it’s still the main place for breaking news, sport and other live events, if that’s what your audiences are interested in, and journalists and opinion formers are still active there.

 

2. The one size fits all social approach doesn’t work anymore

Overall, we’re seeing an increasing fragmentation of social media, with different groups of audiences using a wider range of channels. Just plonking the same post and content on Twitter, Facebook and Instagram is unlikely to work as it may have done before.

You need to examine what is working on what channel for you – even if it contradicts the general findings of this report – and even be bold about focusing on fewer of them.

Diversify your forms of engagement and communication too – we’ve seen how a whim of a social media giant or tweak in the Google algorithm can have a serious impact.

Also, think what you’e trying to achieve – is it to provide information and drive awareness, where social can be beneficial, or is it driving people to your website, which is becoming trickier through these platforms without paying?

Tailoring and optimising content and messaging is so important as well. Generally, we have less time and patience than ever before – if your caption or first few seconds don’t interest them, it’s likely to struggle.

I’ve proven this theory wrong, with some 16:9 videos on TikTok getting hundreds of thousand of views, but the content has to really resonate with, and engage, your followers.

And with the general shift to more algorithmic-based feeds, look into an organic promotion strategy to help boost the visibility of your posts – this doesn’t mean just influential voices, but your own staff too!

 

3. Is your content and site optimised for mobile?

This may sound silly in 2023, but we are using our phones more than ever to go online, with computer and tablet usage declining, according to Ofcom.

Even though those aged 55+ use smartphones the least, this still accounted for the vast majority of their time spent online.

The irony wasn’t lost as I tried to read Ofcom’s PDF-only report on my phone…

 

4. Consider reaching and engaging your audiences on WhatsApp

Apparently, we have an average of 36 apps on our phones – having culled a load recently from my phone that I hadn’t used in ages, this surprised me!

Meta-owned apps were the top ones used by adults, with WhatsApp still the favoured app of the nation.

Have you thought about creating a broadcast channel or explored whether you can gain access to Channels?

Success on there so far has been a bit hit and miss (my assessment is: less link posts, more native chat and content.)

 

5. Think about how AI can help your teams do their jobs better and provide a better service and experience for your audiences

I was fascinated to learn that as many as three in ten UK internet users had tried out a generative AI tool, such as Chat GPT, DALL-E or Snapchat’s AI. There’s an apparent willingness for people to use them, if they’re clearly labelled as such

But as Microsoft discovered, great care is needed when using it to avoid undermining customer confidence in what you do.

AI is also being used to provide great benefit to comms jobs – Buckingham Palace used AI-driven software to help assess the notoriously-tricky-to-measure online sentiment to the recent royal visit to Kenya, and Whitehall is testing their own in-house tool to see how it can help improve tasks such as in press offices.

I recommend following Peter Heneghan who’s doing exciting work in this space.

 

6. We all have a duty as content creators and publishers to protect our audiences

“Attitudes to being online are complex and often ambivalent”, notes Ofcom.

It adds that “adults recognise the benefits of being online at a personal level, but less so for society overall… Although being online provides both adults and children with many benefits, the online environment also has the potential to expose internet users to harm.”

Misinformation is the biggest issue – with those surveyed claiming political or electoral content is the biggest problem. A quarter of users had also encountered hateful, offensive or discriminatory content in the past month.

Think about the steps you can take to protect followers: do you have a clear guide in place? Do staff know about it, from a professional, and also sadly, personal basis?

Worryingly, with the shift to more algorithmic-based feeds, over a third of users said their most recent harmful interaction came for just scrolling through their feeds, or the for you page.

Combined with the fact that less than half of those surveyed were aware of platforms’ rules and safety measures in place, I’d love to see a high profile campaign by these apps, government and Ofcom to raise awareness of how to report potential issues, and also improve media literacy of users online.

 

7. We’re more online than ever – but remember those who aren’t

UK adults spend on average 3¾ hours online – slightly more than this time last year. It’s no surprise that younger people spend nearly an hour more, and 65+ an hour less.

But what struck me was the numbers that don’t have access to the internet at home, either through desire or affordability.

It’s 7% of 16+, rising to 18% of over-65s. Over a quarter of people said this was due to cost.

Despite the race to be more and more digital, don’t forget to include all of your audiences in your communication efforts.

You can read Ofcom’s fasinating Online Nation report here.

Ofcom Media Nations report: Live TV isn’t dead – our habits are evolving

I read some of the headlines and dramatic opinion pieces forecasting the death of live TV that followed the publication of the 2023 Ofcom Media Nations report, as if it had been a bolt out of the blue.

We still watch live, linear TV for the big moments, says Ofcom Media Nations report

Gone are the days of regular mass audience viewing, with a dramatic increase in the multitude of platforms and specialist shows now available to us to enjoy.

But this isn’t to say the country doesn’t still come together for the big moments: England losing in the quarter finals of the World Cup was the most-watched programme last year, followed by the Queen’s funeral and Platinum Jubilee.

Ofcom top 10 most watched programmes in the UK in 2022

There are more demands than ever for our attention, but when it matters, we still turn to the TV for a ”shared viewing experience”.

It’s just that the concept of ‘TV’ has evolved, driven by technological change. Despite all the drama, broadcasters maintained their share of video viewers (60%) due to the growth of on-demand platforms.

Interestingly, of all the viewing to BBC One’s broadcasting of the Platinum Jubilee, 12% was via iPlayer. And the 8th series of Love Island attracted 39% of its audience on what was then ITV Hub.

And it isn’t just a ‘young person’s thing’; for the first time, Ofcom recorded a big decline in broadcast TV viewing among over-64s.

What’s happened is that we’re offered more choice of content based on our specialised interests, now fitting around our hectic lifestyles – why shouldn’t we take advantage of that, rather than being chained to what time a programme starts on TV?

How radio has embraced the changes to listening

Global Player ad

Radio is experiencing changes too but seemingly adapting to them better.

Live radio is still the most popular form of audio, but we’re enjoying the different ways we can listen, be it on catch-up or streaming.

And online options have recently overtaken analogue in popularity, with smart speakers quickly catching up (DAB is still the most popular device.)

Despite the changes, the power of radio to connect the presenter with the listener remains very strong – in fact, commercial radio has never enjoyed such a high percentage share of listeners. The recent RAJARs show how we are increasingly seeking stations that fit our moods and interests – Greatest Hits Radio exploiting the gap in the market to appeal to disillusioned Radio 2 listeners, for example.

Radio stations and groups are embracing these changes, becoming multimedia powerhouses – diversifying into successful podcasts and social video like Global, or offering ad-free listens through their own apps, like Bauer, which allow them to gather better audience data and generate additional revenue.

 

‘News’ on social media can mean a lot of things

Ofcom: short social media videos watched by genre

The one area of the report that I would like further detail was on social media. It claims news is the second most popular type of social media video amongst the over 15s – but ‘news’ is a very broad category; it can range from Ukraine to the legal row over Lizzo and the latest Liverpool transfer gossip.

And video formats and content types vary wildly on different platforms – what we watch on TikTok is different to YouTube.

Users watch a lot of video on social media says Ofcom report

I question the notion that short-form content is best and most-watched. Concise and snackable may be fine for one type of topic, but longer videos and podcasts are popular too, if engaging enough. I recently saw how Times Radio recorded 1 million views on YouTube for an hour long discussion on Russia. And some podcasts, like Joe Rogan’s and some of my wrestling ones, go on for several hours.

 

Ofcom: time spent per day on social media platforms, by age

There’s a reminder again of the importance of YouTube, a neglected platform for some news publishers and businesses. We all are aware of the popularity of TikTok – still a thorny issue for politicians and the government, who feel paralysed to get involved in any form. I’ve been testing videos aimed at older generations (40 years since Knightrider started, for example) and there is clearly a growing older audience on there; it’s not just a ‘young person’s platform’.

 

@timtokgatt This is how Hoff met KITT… Iconic 80s programme – who didn’t want a talking car? And great theme tune too #knightrider #knightriderkitt #davidhasselhoff #michaelknight #80s #80sTV #TV #TVshow #1980s #USTV #ustvclips #ustvshow #tvclips #kitt #car #carsoftiktok ♬ original sound – TimTok Gatt

We shouldn’t forget about Snapchat, which is still very popular even though it’s fallen out of the spotlight – but no mention of Twitter as a video format, strangely.

How TV news needs to adapt to the changes in viewership

I watched a clip of Sky News’ report on this study (on Twitter), which claimed that TV news is still the place for big breaking stories. I’m not so sure. Twitter and TikTok are faster and quicker in terms of updates and video, albeit less reliable, on most stories. I agree for the huge moments, like the death of the Queen, we do switch on the TV but will still be on our phones too.

The challenge for rolling news channels and other content providers is how to adapt how they do things to the ever-changing environment; my old boss John Ryley used to talk about the need for constant change:

It’s not the cleverest or biggest news organisation that succeeds but the one most adaptable to change.

It’s no surprise that GB News is rivalling them in the evenings with strong opinionated current affairs programmes, when it’s just competing against a re-run of news reports. Being bold and shaking things up in how TV news is done, taking in some of the storytelling and production elements of social media, could boost viewership – and I don’t mean just in terms of linear viewing.

What does this mean for us trying to connect with audiences? It means that more so now than ever, a ‘one size fit all’ approach very rarely works. You need to segment who you are trying to target and engage them with different forms of content and messaging, adapted to the platform they’re watching or listening on.

Grabbing their attention is key – be it the visuals, the captions or the post copy, And always think of the person you’re trying to attract – why would they stop scrolling or flicking around and watch, read or listen to your content?

And like these Ofcom findings – be informed by the data but also trust your judgment and experience.

The 2023 Ofcom Media Nations report is here.

You may be interested in 7 practical takeaways from Ofcom’s Online Nation report